Welcome to Derby Chauffeurs. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.

Who We Are

Derby Chauffeurs is a private hire chauffeur service based in Derby, UK. We provide reliable and professional transport services for personal and corporate needs.

Information We Collect

We may collect the following types of personal information:

• Name, email address, and contact number

• Pickup and drop-off addresses, booking details

• Payment information (processed securely via third-party providers)

• Website usage data through cookies and analytics tools

How We Use Your Information

Your information is used to:

• Process and confirm bookings

• Communicate with you about your journeys

• Improve our services and website experience

• Send promotional emails (only if you opt-in)

• Comply with legal obligations

Information Sharing

We do not sell or share your personal data with third parties for marketing. Information may be shared with trusted service providers (e.g., payment processors) or required authorities when legally necessary.

Data Security

We use secure technologies and processes to keep your data safe. This includes SSL encryption, limited access to systems, and secure storage procedures.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Withdraw consent for marketing communications

• Object to certain types of data processing

To exercise these rights, please contact us directly.

Cookies

We use cookies on our website to understand user behavior and improve your browsing experience. You can manage cookie preferences through your browser settings.

External Links

Our website may include links to other websites. We are not responsible for the privacy practices of external sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Please review this page periodically to stay informed about how we are protecting your data.